Welcome to Kolkata Cocoa Parlor’s website at www.kolkatacocoaparlor.com (the “Website”). These terms and conditions (the “Terms”) govern your use of the Website. By using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.


Acceptance of Terms

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, and that you will comply with all applicable laws and regulations. If you do not agree to these Terms, you should not use the Website.


Online Shopping Platform

Our Website provides an online shopping platform that allows you to purchase our products. When you place an order on the Website, you are agreeing to purchase the products at the prices and terms stated on the Website.



(a) Payment Options


We accept payment by Visa, MasterCard, American Express, Rupay, and Any UPI merchant. All payments are processed securely through our payment gateway partner.


(b) Security


We take the security of your personal and financial information seriously. Our Website uses industry-standard encryption technology to protect your personal and financial information.


(c) Shipment of Products


We will ship the products to the address provided by you during the ordering process. We will make every effort to ensure that your order is shipped in a timely manner, but we do not guarantee any specific delivery date or time.


(d) Delivery Charges


Delivery charges may apply to your order. The delivery charges will be displayed during the ordering process.


(e) Product Returns


We accept product returns within 3 days of delivery. All returned products must be in their original condition, and you must provide proof of purchase. We reserve the right to refuse any returns that do not meet our return policy requirements.


(f) Disclaimer


The products on our Website are provided “as is” and without warranties of any kind, either express or implied. We make no representations or warranties of any kind, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.


Modification of Terms and Conditions

We reserve the right to modify these Terms at any time without prior notice. Any such modifications will be effective immediately upon posting on the Website. Your continued use of the Website after any modifications to these Terms will constitute your acceptance of the modified Terms.


Links to Third-Party Websites

The Website may contain links to third-party websites or resources. These links are provided for your convenience only, and Kolkata Cocoa Parlor does not control or endorse any third-party content, products, or services. You acknowledge and agree that Kolkata Cocoa Parlor is not responsible or liable for any damages or losses caused by or in connection with the use of any third-party content, products, or services.


Limitation of Liability

In no event shall Kolkata Cocoa Parlor or its affiliates, suppliers, or licensors be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Website or the products sold on the Website, whether based on contract, tort, strict liability, or any other legal theory, even if Kolkata Cocoa Parlor has been advised of the possibility of such damages. In no event shall Kolkata Cocoa Parlor’s liability exceed the price paid for the product giving rise to the claim.


Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of West Bengal, India, without giving effect to any principles of conflicts of law. You agree to submit to the exclusive jurisdiction of the courts located in West Bengal, India, to